Police in the Niagara Region are currently investigating an unusual case involving an urn containing cremated remains, which was left at a thrift store donation bay. The incident occurred at the West Lincoln Community Care Thrift Store located in the Town of West Lincoln on Monday, November 27, 2025. Officers were dispatched to the scene after staff reported the discovery of the urn that was believed to contain cremated remains.

According to the police, the urn, which is made of wood and is sealed, was donated sometime between November 19 and November 20. The discovery raises several questions as authorities are still uncertain about whether the remains inside the urn are human or animal. This ambiguity complicates the process of returning the urn to its rightful owner.

The wooden urn has a distinguishing feature: it is marked on the bottom of the lid with an identification number, 528395. Investigators believe this number may help in tracing the urn back to its owner or provide insights into the cremation process it underwent. It appears that the number could be tied to a specific cremation service or facility, suggesting that someone familiar with the cremation industry may recognize it.

In an effort to locate the owner, police are urging the public to come forward if they have any information regarding the urn or the identification number. They emphasize the importance of community assistance in resolving the situation, particularly from individuals who might have insights into the practices or records of local cremation services.

The incident highlights the sensitive nature of handling cremated remains and the impact of such donations on both the grieving families and the thrift store staff. It raises questions about the protocols in place for dealing with items of significant personal value, especially those associated with loss and remembrance.

As the investigation progresses, authorities remain focused on ensuring that the urn is returned to the individual or family it belongs to. The police's community outreach efforts are aimed at fostering connections and gathering crucial leads that could facilitate this process. Those who may have insights or relevant information are advised to reach out to the police department directly.

In summary, this case serves as a poignant reminder of the intersection between community services and personal histories, underscoring a shared responsibility to respect and honor memories associated with cremated remains.